Staff commitment wanes four years in a row

first_img Previous Article Next Article Related posts:No related photos. Staff commitment wanes four years in a rowOn 2 Dec 2003 in Personnel Today The commitment of UK workers has fallen for the fourth consecutive year,with employers struggling to meet the expectations of the workforce. A major study of more than 1,500 workers shows the commitment of UK staffhas fallen from 91.4 on the AON Workforce Commitment Index in 2002, to just 91this year. The research shows that the UK now lags behind many of its globalcompetitors including Australia, South Africa and, crucially, the US, wherecommitment was 99.7. The scores, which range from 25 to 125, are based on five factors:productivity, pride, retention, responsibility and trust. The findings mirror the conclusions of last month’s Investors in Peopleresearch, which also pointed to a growing disconnection between managers andstaff. Engagement is a crucial problem, with 61 per cent of staff reporting they nolonger trust their organisation’s leaders, while 38 per cent said that they lessvalued than customers and shareholders. Job security is another key concern of the workforce, with 22 per centworried they could be made redundant, and 39 per cent seeing no direct linkbetween performance and pay. Mike Emmott, employee relations adviser at the Chartered Institute ofPersonnel and Development, said good line management was key to improving thecurrent situation. “I don’t think there’s any one simple answer, but it’s aboutenlightened people management as well as job design, training andcommunication,” he said. He said the Information Consultation Directive would force employers toimprove the engagement with staff. By Ross wigham Comments are closed. last_img read more